FAQs
Shipping
How long will it take to get my order?
Normally, the delivery time is 8-15 days.
Under the epidemic, the delivery time may be delayed by 5 days
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 4 business day, please contact us.
Where’s my package?
You can check it with the tracking number by https://www.17track.net/en
Can I cancel an order after the item has been shipped?
If the buyer insists on canceling the order, all costs incurred during the period must be paid, including refund processing fees, shipping and other related charges.
Returns
Who will bear the shipping cost when requesting return?
If the product has quality problems, you can contact us within 14 days of receiving the package, and we will give a solution.
If we need you to return the product, we will cover the shipping cost.
If the buyer wants to return the product for their own reasons, the buyer needs to bear the freight back and forth off.
What exactly does 14 days returns mean?
14 days returns means after receiving the package, if you find any quality problems within 14 days, you can contact us to return the product, and the seller will bear the shipping cost.
Payment
What payments do you accept?
Google Pay, Apple Pay, Paypal, Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards