Average painting time:
- 1 week (varies by photo provided)
Custom painting process
- provide pictures
- Consult customer service price and time
- place an order
- Arrange the artist to paint
- Waiting for the buyer to confirm the pencil draft provided by the artist
- Provide black and white drafts when there are no problems with pencil drafts
- Waiting for the buyer to confirm the black and white draft provided by the artist
- Provide color drafts when there are no problems with the black and white draft
- Waiting for the buyer to confirm the color draft
- Ship after confirming that there is no problem
- The pictures are only to show the past works, not for sale.
- Once the line drawing is confirmed, it is not allowed to change.
Shipping details and delivery time will be showed at shipping policy page.
Items can be returned or exchanged within 14 days of delivery if there is a quanlity problem.
Within 3 working days (For general items)
Within 5 working days (For handmade items)
Within 5-10 working days or more (For customized items)
Tracking your order:
Our order always include tracking information that is normally sent via email 48 hours after the order has been shipped.